Policy

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Dear Valued Customer,

RETURNS: 

At PureDANÚ, our utmost priority is your satisfaction with every purchase. While we don't offer returns or exchanges, we genuinely hope that you'll love your products. Should you encounter any issues, please don't hesitate to reach out to us with-in 7 days of purchasing our product. We're committed to addressing any concerns and finding a solution that works for you.

CANCELLATIONS: 

For cancellations, kindly submit your request within one hour of placing your order to ensure a seamless process.

PAYMENTS: 

When it comes to payments, we accept major credit cards through Direct Checkout, ensuring a secure transaction every time.

SALES TAX: 

Please note that Virginia residents will be charged a 6.00% sales tax.

SHIPPING: 

Regarding shipping, we typically dispatch orders via USPS within 1-5 business days. For rush delivery or special arrangements, feel free to contact us for personalized options. To avoid any shipping mishaps, please double-check your shipping address before finalizing your purchase. While we strive for accuracy, once an order is processed, we rely on the provided address for delivery. We do not offer international shipment at this time. 

SHIPPING DELAYS:

In the unfortunate event of shipping delays or undelivered packages, we recommend reaching out to your local carrier or post office for assistance. We're here to support you, but please understand that we cannot control external factors affecting delivery.

LOCAL PICKUP:

 If you're local and prefer to pick up your order from our Leesburg, VA All Natural Sugaring studio, simply use the code LOCALPICKUP at checkout. We'll coordinate a convenient pick-up time with you.

Lastly, for custom orders, wholesale inquiries, or any other assistance, please don't hesitate to contact us. We're here to make your experience with PureDANÚ exceptional.

Thank you for choosing PureDANÚ. We appreciate your support!

Warm Regards,

The Sabbatinos 

PureDANÚ Team